Hearthmere Brown Leather Firewood Carrier

Shipping

• Free Express Worldwide Shipping on all orders.
• Standard-size products are normally processed and shipped within 3–5 business days.
• Estimated delivery is typically 7–10 business days, depending on the destination.
• Tracking information will be provided as soon as your order is dispatched.
• Custom, personalized, and made-to-measure orders may require additional production time. The estimated timeframe will be confirmed based on the customization requested.
• International orders are shipped using reliable express courier services.

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Returns & Exchanges

30-Day Hassle-Free Returns

• We accept returns on eligible standard-size products within 30 days of delivery.
• If your item doesn't fit or isn't right for you, you may request a return or exchange within the return period.
• Items must be returned unused, unworn, and in their original condition.
• Standard-size products may be eligible for a refund or size exchange according to our return policy.
• Please contact us before returning an item so our team can provide the correct return instructions.

Custom & Made-to-Measure Orders

• Products made to your custom measurements, personalized specifications, custom colors, logos, patches, or other modifications are made specifically for you.
• For this reason, customized and made-to-measure products are not eligible for standard returns or refunds.
• If there is a manufacturing or sizing issue caused by us, please contact our customer care team and we will work with you to find an appropriate solution.

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Premium genuine leather requires proper care to preserve its natural texture, color, softness, and durability for years to come.

Do Not

• Do not machine wash, bleach, or tumble dry.
• Do not soak or wash leather with water.
• Do not iron or expose directly to heat sources.
• Avoid prolonged exposure to direct sunlight.
• Do not store leather while damp or wet.
• Avoid storing in plastic or vinyl bags for long periods.
• Do not use harsh detergents, household cleaners, or chemicals on leather.

Always

• Use a professional leather cleaning specialist when deep cleaning is required.
• Gently wipe light surface dust with a clean, soft, dry cloth.
• Allow wet leather to air dry naturally at room temperature.
• Store in a cool, dry, well-ventilated place.
• Use a wide padded or wooden hanger for jackets and vests.
• Store leather in a breathable garment bag when not in use for extended periods.
• Use a suitable leather conditioner periodically to help maintain softness and appearance.
• Always test any leather-care product on a small, hidden area first.

Natural Leather Character

Genuine leather is a natural material. Minor variations in grain, texture, shade, and markings are normal characteristics of real leather and make each MOTOGRIP piece unique.

Our size guide is designed to help you find the right fit for your MOTOGRIP leather gear.

• Please check the complete size chart before placing your order.
• We recommend measuring your body measurements rather than relying only on your usual clothing size.
• If you are between sizes or prefer a relaxed fit, please contact us before ordering.
• Custom sizing and made-to-measure options are available for selected products.
• Need help choosing your size? Send us your height, weight, chest, waist, and preferred fit, and our team will recommend the best option.

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